From a 5-star Google review
He told them not to pay him yet
A West Plains family had power trouble and no idea what it was. On the phone, Charles said it sounded like the utility company’s side, and told them to have the city check first so they wouldn’t pay for a service call they didn’t need.
The city said it wasn’t them. So he came out, checked the whole house, and knew it was on the city. In the customer’s own words:
“Mr. Williams said there was no way he was leaving until they had it fixed for us; he even got on the phone with them himself. If we ever need an electrician again, he’d be my first call.”
